Kater gives our clients the opportunity to extend their bookings for up to 3 hours past the scheduled time. If the trip goes over the scheduled time, extended rates apply. The extended rate will be calculated based on your trips hourly rate (Increase = Base Rate X 0.44).
For example, if your base rate is $20 per hour, your extended rate will be $0.48 per minute. If your base rate is $25 per hour, your extended rate will be $0.60 per minute.
If the driver is unable to contact you and you have not extended your trip, the driver will wait up to 3 hours at the extended rate to ensure the safety of your vehicle. Beyond this time, the driver has the right to leave the car at its parked location and find their way back to the pickup location. If this situation arises, the client will be responsible for the payment of the transportation.